Support

01

Getting Started

Distill turns bestselling books into short audio clips you can scroll through. Download the app, create a free account, and start learning right away.

A subscription is required to access the app and can be purchased at any time.

02

Subscription & Billing

How do I cancel my subscription?

On iPhone: go to Settings, Apple ID, Subscriptions, Distill, then Cancel. On Android: go to Google Play, Profile, Payments & subscriptions, Subscriptions, Distill, then Cancel.

How do I restore a previous purchase?

Open Distill, go to Settings inside the "Me" tab, and tap Restore Purchases. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.

I was charged but can't access content. What do I do?

Try restoring your purchase first. If the issue persists, email us at support@distillit.app with your order details.

03

Account

How do I delete my account?

Open Distill, go to Settings inside the "Me" tab, and tap Delete Account. Your account will be scheduled for deletion and after 7 days, your data will be permanently removed.

I can't sign in. What should I do?

Make sure you're using the same sign-in method, Apple or Google, that you used when you first created your account. If the issue continues, contact us and we'll help.

04

Contact Us

Can't find what you're looking for? We're happy to help.